Your privacy is very important to us. The privacy statement explains how Gernaey Software processes your personal data, and for what purposes.

We only collect personal data when you login into our website or use our services, products, or otherwise interact with us, such as in trainings.

At any point, you may click unsubscribe from our newsletters or other communications, or contact us to request deletion of your personal data, by emailing us at contact@gernaeysoftware.com

We will only collect specific information related to contacting and supporting you, such as your name, email address, phone number, company name, and any other information you choose to provide, when interacting with us.

If you purchase products from us, we will also collect payment information, such as your credit card number and billing address, as well as information about the products you purchase, and contact information for better support.

We will also collect information when you attend any of our training sessions, such as your name, email address, so that we may reach out to you with relevant information, such as gathering feedback or to inform you of future training sessions, or opportunities.

We will provide a more detailed explanation of the data we collect in each of these scenarios below, and an Account view of your data, so that you can at any time, request deletion of your personal data, by emailing us at contact@gernaeysoftware.com

If you purchase products from us, we will also collect payment information, such as your credit card number and billing address, as well as information about the products you purchase, and contact information for better support. We may reach out to offer support, discounts or, when signed up for, to receive out newsletters, or other blog and product updates.

We may also use your data to improve our services, products, and website, and to comply with legal obligations, or to personalize your experience, on our website or inside of the products we provide to you. We will never share your information with other users.

We do not sell or give away your personal data to third parties, except as necessary to provide our services, products, or as required by law. We may share or indirectly provide your information with a trusted party, such as Microsoft, if we are providing services or products that involve their platforms, or on their behalf, such as XIAD Trainings, where you will register with Microsoft.

During training sessions, we may collect personal data such as your name, email address, and any other information you choose to provide, but we do not record our training sessions. We may provide copies of content used in training depending on the circumstance and agreement between Gernaey Software and the customer.

If you attend a training session provided by a third party, such as Microsoft, please refer to their privacy statement.

As we offer different types of training sessions, such as custom training for a specific customer, MCT training, or XIAD training, we may collect additional information, such as your company name, job title, and other relevant information to better tailor the training to your needs.

To downoad any software, tools, or other content provided by Gernaey Software, you may be required to provide personal data such as your name, email address, so that we may contact you with relevant information, such as updates or security patches. We may also use this information to improve our services, products, and website.

For purchased software we may collection information, such as your credit card number and billing address, as well as information about the products you purchase, and contact information for better support.

We may collect information about your browsing behavior on our website, such as the pages you visit, the links you click, and the search terms you use. This information is may be collected using cookies and other tracking technologies, and is used to improve our website and provide a better user experience.

You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.

We may also anotomize data across customers, so that we can better understand how our website is used, and to improve our services and products.

When working directly with a customer, we may collect personal data such as your name, email address, and any other information you choose to provide, as well as details about your company, systems, and other relevant information to better tailor our services to your needs.

We will only use this information to provide our services, and will not share it with any third parties, except as necessary to provide our services, or as required by law.

In this event we will also sign a Non-Disclosure Agreement (NDA) to protect your information.